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SBI Clerk Syllabus, Exam Pattern — Junior Associates (Customer Support & Sales) Recruitment (Advertisement CRPD/CR/2026-27/17)

Conducting bodyState Bank of India (SBI)
QualificationGraduation in any discipline from a recognised University (as on 31.12.2026). Age: 20–28 years (as on 01.04.2026).
Selection processPhase-I Preliminary → Phase-II Main Examination → Phase-III Local Language Proficiency Test (only for candidates who have not studied the State's local language in 10th/12th)
Negative marking1/4th of the marks assigned to a question is deducted for each wrong answer, in both the Preliminary and the Main examination.
Official websitesbi.bank.in

Exam Pattern

Phase-I: Preliminary Examination (qualifying)

Each section is separately timed. No minimum qualifying marks are prescribed — neither for individual sections nor for the aggregate. About 10 times the number of vacancies are shortlisted for the Main examination on aggregate marks.

SectionQuestionsMarksDuration
English Language303020 minutes
Numerical Ability353520 minutes
Reasoning Ability353520 minutes

Total: 100 questions, 100 marks, 1 hour

Phase-II: Main Examination

Each section is separately timed. Candidates must score the minimum percentage marks on aggregate as decided by the Bank (5% relaxation for SC/ST/OBC/PwBD/XS/DXS). No minimum qualifying marks for individual subjects. Provisional selection is based on the Main examination aggregate only — Prelims marks are not added.

SectionQuestionsMarksDuration
General / Financial Awareness505035 minutes
General English404035 minutes
Quantitative Aptitude505045 minutes
Reasoning Ability & Computer Aptitude506045 minutes

Total: 190 questions, 200 marks, 2 hours 40 minutes

Phase-III: Local Language Proficiency Test (qualifying)

Only for provisionally selected candidates who have NOT studied the specified local language of the State applied for in class 10th or 12th (candidates who produce a 10th/12th mark sheet showing the language are exempt). Conducted after provisional selection, before joining — failing it means no appointment. Minimum qualifying marks as decided by the Bank (5% relaxation for reserved categories).

SectionQuestionsMarksDuration
Non-Verbal Test — Objective (3 passages)1515—
Non-Verbal Test — Subjective (3 passages)1515—
Verbal Test—20—

Total: 50 marks, qualifying in nature

Syllabus — Topics to Prepare

Note: this body does not publish a topic-wise syllabus — the pattern above is official, and these are the standard topics asked under each section. Treat them as an indicative preparation list.

English Language / General English

  • Reading Comprehension
  • Cloze Test
  • Para Jumbles
  • Error Detection & Sentence Correction
  • Fill in the Blanks
  • Synonyms & Antonyms, Idioms & Phrases
  • Sentence Improvement & Completion

Numerical Ability / Quantitative Aptitude

  • Number Series
  • Simplification & Approximation
  • Quadratic Equations
  • Data Interpretation (tables, graphs, caselets)
  • Percentage, Ratio & Proportion, Average
  • Profit & Loss, Simple & Compound Interest
  • Time & Work, Time Speed & Distance, Partnership

Reasoning Ability

  • Puzzles & Seating Arrangement
  • Syllogism
  • Blood Relations, Direction Sense
  • Alphanumeric Series, Inequality
  • Coding-Decoding, Order & Ranking
  • Data Sufficiency

Reasoning & Computer Aptitude (Mains)

  • Puzzles & Seating Arrangement (advanced)
  • Logical Reasoning, Data Sufficiency
  • Computer basics, hardware & software terms
  • Internet, networking and banking technology basics

General / Financial Awareness (Mains)

  • Banking, economy & financial awareness
  • RBI / SEBI updates, Budget & government schemes
  • Current affairs — national & international
  • Digital banking, payments & financial inclusion
  • Awards, books, sports & important days

Sources (official documents)

Checked: Pattern verified from SBI's official detailed advertisement CRPD/CR/2026-27/17 dated 11.08.2026. The advertisement does not publish a topic-wise syllabus — the topics above are indicative. Always confirm with the latest advertisement before applying.

Disclaimer: NaukriHelp is not associated with any government organisation. All information is based on the official notification — candidates must verify details from the official notification/website before applying. We are never responsible for any inadvertent error.